Privacy Policy

Effective date: 26 August, 2026

Empyrean International ("Empyrean", "we", "our", "us") operates a social platform that includes a news feed, live streaming, reels, direct messaging and group calls, a marketplace and business pages, status/stories, a digital wallet (EMPY token), donor/grant tools, and an SOS/emergency-assistance feature. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

By creating an account or using Empyrean, you agree to the collection and use of information as described here.

1. Information We Collect

Provided by you:

• Account information: full name, username, email address, phone number, and profile photo. Passwords are handled by Firebase Authentication — we never see or store raw passwords.
• Identity verification (KYC): if you use wallet, payout, or grant-disbursement features, a government-issued ID and related verification information, to comply with financial and anti-fraud regulations.
• Content you post or send: posts, comments, reels, live-stream video/audio, status updates, direct messages, group chat messages, gifts, and any photos, videos, or files you upload.
• Payment information: wallet funding, EMPY token purchases, and payments are processed by our licensed payment processor, Flutterwave. Empyrean does not collect or store your full card or bank account number. In-app EMPY token purchases on the Android app will use Google Play Billing, in line with Google Play policy for digital goods.
• SOS/emergency requests: details you submit, and, if you choose to share it, your location. Contact details on SOS reports are never shown publicly — visible only to authorized admin reviewers.

Collected automatically:

• Device and usage data (device type, OS, app version, IP address, general usage patterns).
• A push-notification token (Firebase Cloud Messaging), used to deliver notifications you have permitted.
• Approximate location only where a specific feature needs it (e.g. an SOS report you submit); we do not track location in the background.

2. How We Use Your Information

• To create and maintain your account and authenticate you securely.
• To operate core features: feed, live streaming, messaging/calls, marketplace, wallet, reels, status, and SOS reporting.
• To process payments, token purchases, and — for approved NGOs/administrators — grant or donation disbursements.
• To send transactional emails and permitted push notifications.
• To detect and prevent fraud, abuse, and violations of our Terms.
• To respond to SOS/emergency submissions and support requests.
• To comply with legal, tax, and financial-regulatory obligations, including KYC requirements tied to wallet and payout features.

We do not sell your personal information.

3. How Information Is Shared

We share information only as needed to operate the service, with service providers including: Google Firebase (authentication, database, storage, push notifications), Agora (live audio/video), Cloudinary (media hosting), Flutterwave (payment processing), SendGrid (transactional email), and Render (server hosting) — each contractually restricted to using your data solely to provide their service to us. We may also disclose information to comply with a legal obligation, to protect rights, property, or safety, or with your consent.

4. Advertising

We use Google AdSense to display ads on our platform. Google and its partners may use cookies and similar technologies (including the advertising ID on Android) to serve ads based on your visits to this and other sites, and to measure ad performance. This does not include your Empyrean account content, messages, or wallet activity. You can review or adjust your ad personalization settings at adssettings.google.com, and see Google’s own practices at policies.google.com/technologies/partner-sites.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the service. If you delete your account, we delete or anonymize your personal data within a reasonable period, except where required to retain records (e.g. financial transactions) for legal purposes.

6. Your Rights

• Access and update most profile information directly in Settings.
• Request deletion of your account and associated data directly from Settings > Delete Account in the app, or by contacting us below. Deletion requests are processed within 30 days, except for records we are legally required to retain (e.g. financial transaction records).
• Disable push notifications at any time in your device settings.
• Decline to share location, though this may limit certain features.

7. Data Security

We use encrypted connections (HTTPS/TLS), Firebase Authentication, and access-restricted admin tooling to protect your information. No system is 100% secure.

8. Children’s Privacy

Empyrean is not directed at children under 13 (or the minimum age required in your country) and we do not knowingly collect their personal information.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be noted here and, where appropriate, within the app.

10. Contact Us

Questions or data requests: support@joinempyrean.com